Assessment: Current State of Handoff Communication

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State of Handoff Communication

State of Handoff Communication

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Assessment: Current State of Handoff CommunicationChristina2021-03-17T18:57:53+00:00

This survey will ask about four primary types of handoffs: 1) Service week transitions: Handoffs given between providers when transitioning service weeks 2) Overnight shifts: Handoff given from the daytime provider to the overnight provider. 3) New ED admissions: Handoff given from the ED provider to an inpatient provider. 4) Transfers within the hospital: Handoffs given from a provider in one unit of the hospital to a provider in a different unit of the hospital (e.g. ICU to floor)
Please select your provider type.*
Thinking back on the last time you received each type of handoff, how would you rate the quality of the handoff you received?*
Poor Fair Good Very Good Excellent Not Applicable
Service week transitions
Overnight shifts
Transfers
New ED admissions
Please select one handoff context from the list below that you regularly conduct, and answer the subsequent questions with that context in mind (see definitions above).*
- Service week transitions
- Overnight shifts
- Transfers within the hospital
- New ED admissions
How often are the following elements included when GIVING handoff to another clinician in the context you selected above?*
Never Rarely Sometimes Always Not Applicable
Illness severity statement
Patient summary
Action items for next shift
Situational awareness / contingency planning
Synthesis performed by receiver
How often are the following elements included when you are RECEIVING a handoff from another clinician in the context you selected above?*
Never Rarely Sometimes Always Not Applicable
Illness severity statement
Patient summary
Action list for next shift
Situational awareness / contingency planning
Synthesis performed by receiver
Which of the following interventions do you think would be helpful to further incorporate a standard handoff method at your organization? Check all that apply:*
- Additional training
- Physical reminders (i.e. signs in workrooms/offices)
- Feedback on frequency and quality of handoff structure
- Reminders in weekly emails, Clinical Updates, and Staff Meeting
- Modeling from others in the group
- Other
Please share any additional thoughts you have on use of a structured handoff communication method.

	Never	Rarely	Sometimes	Always	Not Applicable
Illness severity statement
Patient summary
Action items for next shift
Situational awareness / contingency planning
Synthesis performed by receiver

	Never	Rarely	Sometimes	Always	Not Applicable
Illness severity statement
Patient summary
Action list for next shift
Situational awareness / contingency planning
Synthesis performed by receiver

Not Applicable

Service week transitions

Overnight shifts

New ED admissions