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Verbal Handoff Assessment – Multiple
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Verbal Handoff Assessment – Multiple
Verbal Handoff Assessment – Multiple
Christina
2017-03-02T15:42:46+00:00
Verbal Handoff Assessment (MULTIPLE patients)
Hospital or Location
*
First Choice
Second Choice
Third Choice
Unit or Service
*
Adolescent Medicine
Ambulatory Care
Anesthesiology
Behavioral Health
Bone Marrow Transplant
Cardiology
Critical Care
Emergency Medicine
Endocrine
Family Medicine
Gastroenterology
Hematology / Oncology
Immunology
Infectious Disease
Inpatient Nursing
Internal Medicine
Intermediate Care Unit
Leukemia
Medical/Surgical
Neonatal Intensive Care
Neonatology
Nephrology
Neurology
Obstetrics & Gynecology
Oncology
Orthopedics
Other
Otolaryngology
PACU
Palliative Care
Pediatric Critical Care
Pediatric Oncology
Pediatrics
Podiatry
Psychiatry
Pulmonary
Respiratory Therapy
Rheumatology
Sleep Medicine
Surgery
Telemetry Unit
Urology
Other Unit
Provider Type of Individual Giving Handoff
*
Nurse
Nurse Practitioner
Physician Assistant
Resident Physician
Physician Fellow
Attending Physician
Other
Other Provider
Day of Week
*
Weekday
Weekend
Time of Day
*
AM
PM
Verbal Handoff Assessment Tool-Multiple Patients
Indicate the frequency that each element of the mnemonic is present
*
Never
Rarely
Sometimes
Usually
Always
I. Illness Severity
P. Patient Summary
A. Action List
S. Situation Awareness/Contingency Planning
S. Synthesis by Receiver
I. Illness Severity: Identification as stables, "watcher", or unstable; must occur at the beginning of each patient handoff.
P. Patient Summary: Might include summary statement, events leading up to admission, hospital course, ongoing assessment, plan. A. Action list: To do list; (must be separated from patient summary). S. Situation Awareness/Contingency Planning: Know what’s going on; plan for what might happen. S. Synthesis by Receiver: Written reminder to prompt receiver to summarize what was heard during verbal handoff.
Indicate the frequency with which the following elements were present in the observed handoff:
*
Never
Rarely
Sometimes
Usually
Always
Giver actively engaged with receiver to ensure understanding of patients
Giver appropriately prioritized key information, concerns, or actions
To-do list restricted to items that need to be accomplished on next shift
High quality contingency plans with clear if/then format
Receiver provided a synthesis that summarized the key components of the handoff, rather than restating all information
(eg. encourages questions, asked questions, considers learning style of receiver)
Did you provide verbal feedback to the handoff team?
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Yes
No
Share one REINFORCING piece of feedback based on your handoff observation
Share one CORRECTIVE piece of feedback based on your handoff observation
Observer Name
*
First
Last